It has been another exciting week for all things tech, travel and #tech4travel, with numerous developments enhancing the customer journey and making travel a truly incredible experience…
- British Airways is to retain its two call centres at Manchester and Newcastle rather than outsource them in a move welcomed by the UK’s biggest union (via Travel Weekly).
- Silversea announce a new policy to provide free unlimited standard Internet access for guests in standard suites (via Travel Pulse).
- Three car hire websites have been ordered by the Competition and Markets Authority to be clearer and more transparent about the charges customers have to pay (via Travolution).
- Chemi Katz, co-founder and CEO of Namogoo gives his view on online journey hacking – a newly identified revenue thief costing the world’s leading travel brands millions of dollars every year (via Tnooz).
- Travel agent Alan Eskelsen discusses the importance of always being available for clients (via Travel Pulse).
- Good Friday is projected to be the busiest day for travel as an expected 2.1 million people escape forecast bad UK weather over Easter (via Travel Weekly).
- EasyJet has expanded its flight-connections service ‘Worldwide by easyJet’ to seven additional airports and carriers including Thomas Cook Airlines and Tui-owned Corsair in France (via Travolution).
- As Qantas launches London-Perth, the first non-stop flights between the UK and Australia, Anna Reece of the Perth Festival picks her favourite cultural venues, restaurants, bars and beaches in the city (via The Guardian).
- Weather-based travel inspiration and deals site Weather2Travel.comhas launched a new city break tool (via Travolution).
- Edinburgh-based Criton taps into the guest experience market by helping accommodation providers build their own branded app (via Tnooz).
Thanks for reading! Come back next week for the best news that tech, travel and #tech4travel has to offer.