About Us

With over 20 years of experience, we are ready to help you

We specialise in the design and implementation of online booking engines and travel technology solutions to customers worldwide.

We are dedicated to the travel industry and our reputation as a travel technology provider is second to none. Therefore, we pride ourselves on our first class support service and our client relationships. We ensure that our products keep up-to-date with the latest travel technology innovations so that our customers stay ahead of their competition in a rapidly evolving industry.

Inspired by Travel

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The people behind the magic

Ian Jones

Managing Director
In 1995, after many years of working within the travel technology sector as a Senior Developer...

In 1995, after many years of working within the travel technology sector as a Senior Developer and Development Manager for one of the most well-known suppliers in the UK, Ian decided to start something new. With the aim of providing innovative and effective solutions that would guide the travel world online, and as the World Wide Web was just finding his feet, Billian was founded.

Over the years, he has built a reputation for producing industry-leading software. In addition to his technical ability and keen eye for detail, Ian has an excellent understanding of the travel industry in general, making it easy for him to provide the link between our customers and the development team in order to produce solutions that are user-friendly and intuitive for the customer but also technically comprehensive and stable.

Ian’s favourite destination is Cairns in Australia, “Undoubtedly, the best underwater views I have ever seen” comments Ian who also has a great passion for Scuba diving.

Vicki Jones

Director
Vicki is a Director at Billian. She overlooks various departments, from sales, to marketing...

Vicki is a Director at Billian. She overlooks various departments, from sales, to marketing, to finance, but her main passion is looking after customers and ensuring they have all the information and support they need to reap the benefits of our products.

She also ensures that Billian is focused on new business generation and growth, as well as the promotion of our brand and reputation. Starting work at 16 years old in a small retail travel agency in Cheshire, UK, she went on to gain experience in the business travel sector before taking an interest in travel technology.

She worked for 5 years implementing and providing training for mid- and back-office systems, before joining Billian in 1997. Over the years, Vicki has supported each department in the business and still works with them all to ensure her years of experience and industry knowledge are put to good use.

Vicki's favourite holiday destination is Cape Town, a “vibrant place with so many beautiful views and something for everyone!”

Lew Wilde

Web Designer
Lew joined the team in 2017 as Web Designer. He works closely with the other members of the development...

Lew joined the team in 2017 as Web Designer. He works closely with the other members of the development and design team to deliver beautiful yet functional websites.

“I’d love to do a Scandinavian road trip. There’s some beautiful scenery up there to get lost in, plenty of snow to get stuck in, and some pretty unique architecture.”

Matt Maguire

Digital Designer
Matt joined Billian in 2016 as a Digital Design apprentice. He works closely with both the Marketing...

Matt joined Billian in 2016 as a Digital Design apprentice. He works closely with both the Marketing and Digital Design departments to create graphics and animations that are used across our website and various e-campaigns.

Matt is in charge of exposing our brand and managing our presence online. He’s the brains behind many of our social media campaigns! Following a year of hard work and dedication, Matt completed his apprenticeship and was offered a full-time position at Billian doing the same role.

Although the Canaries are a firm favourite, Matt would love to visit Italy. “The food, the landmarks, and the culture have always excited me. I would love to be able to travel there.”

Alex Hooley

Senior Developer
Joining in 2011 as Senior Software Developer, Alex has over 15 years of experience in...

Joining in 2011 as our Senior Software Developer, Alex has over 15 years of experience in the field of development. Here at Billian, he oversees all of our MicroSoft Visual Studio projects, developing API web services, WCF’s and web-based administration tools.

Pivotal in allowing travel companies of all shapes and sizes to maintain an advanced online presence, Alex ensures that our web-based products provide the best and most current advancements using all the latest technologies.

Alex has never been to Mauritius before, but he likes the idea of a small island with hotel rooms on stilts in the ocean and floors with glass panels that reveal the sea life below...

Fancy joining our growing team?

Are you interested in joining our team? If so, we'd love to hear from you. Don't hesitate to check our careers page!

What our customers have to say

Jesse Mainee

Trip Travel

When we set out to expand our online footprint, our goal was simple. Find an online flight booking service built by a company that understands the intricacies of the travel industry, offers premium customer support, and a plethora of modern features. Billian and their SAAS team checked those boxes for us. Would strongly recommend.

Anthea Malik

Communications Director, Faremine

The Billian team has provided a consistently high level of professional service over several years, often going above and beyond to deliver beyond expectation.

Maristela Faber

Consultora de Viagem, Kamel Turismo

Working with Brazilians is not very easy, because we have many bureaucratic rules and laws that make us different from other countries, but Billian knew how to fit our needs and reality here in Brazil with brilliance. It really was great to start working with Billian, and we're very happy about that. We have found absolutely nothing that displeases us to this day. Everyone who works at Billian is great!

Moid Mohammed

Head of Finance, Gendai Travel Limited

Over the years we have developed a strong relationship with Billian and their commitment and dedication is apparent on all aspects of our websites. We appreciate their attention to detail and creative approach in solving the issues and identifying areas of improvement.

Julie Cloe

General Manager IT & Training Dawson & Sanderson

Working with the right technology partner in this day and age is very important. We would highly recommend Billian as they are professional and helpful, giving excellent advice on bespoke software.

Brendan Fox

Head of Operations, Sports Tours International

You and your team have done very well and should be proud of what you’ve achieved. Makes a pleasant and refreshing change from previous IT projects I’ve worked on, where you spend millions of pounds and don’t end up delivering what you set out to achieve.

Kanakasundaram Siva

Managing Director, Cheapairtickets

I'm very happy with all of Billian's work and support. My booking engine looks very professional and I have received positive feedback from all my customers. I have already recommended Billian.

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All over the world

From Mauritius to Bermuda, Switzerland to Brazil, Travelflow is helping travel agencies from all over the world.

We're proud to say that we work with travel companies on 6 out of 7 continents! (Yes, you read that right). No matter what geographical area your business operates in, we're here to help take your travel agency further online. Take a look at where we've been.

CustomerMap