Why work for Billian?
We are a small team with big ideas, always aiming to deliver truly innovative travel technology products and solutions to the travel industry, as well as provide first class support and aftercare.
We understand the importance of people in all that we’ve achieved so far and all that we plan to achieve in the future.
Our team is made up of people from a variety of backgrounds with a vast collective experience of the IT and travel industries, all connected by one common goal – a passion to deliver exceptional results!
By joining Billian, you have the opportunity to build a long and successful career as part of a team with a strong skill-sharing culture.
What we do
From sales and marketing to development and customer service, we all play our part in supporting clients across standard and bespoke solutions on an international scale.
By ensuring attention to detail, a high level of communication and creative thinking, we maintain a happy customer base that has continued to grow for over 20 years.
Our goal is to be the provider of choice for software solutions to the travel market, and we aim to do this by investing in our people, providing in-house training and the opportunity to develop new and existing skills across all areas of the business.
So if you’re an enthusiastic individual looking to make a splash within a truly vibrant industry, you could be just the type of person we are looking for!
Our motto is “Beyond Expectations” and we ask all our employees to BE. Be decisive. Be innovative. Be involved. Be professional. Be the best.
In return, Billian provides excellent learning and development opportunities and the chance to work on varied and forward-thinking projects. If you’re willing to contribute towards our collective vision, together we can do great things!
Salary: £25,000-45,000 (negotiable subject to experience)
We're looking for innovative people to come and help us improve our products and solutions. If you enjoy digging deeply into problems and finding clever technical solutions then we think you'd enjoy working here. Below we’ve outlined what we’ll expect from you and what you can look for from us if you come and work here.
Who are we?
We are a Travel Technology company with over 20 years’ experience of delivering bespoke, complex solutions to industry professionals that provide the tools for booking travel. We create solutions on a number of levels from ‘off the shelf’ products that allow small to medium enterprises to operate all the way through to complex corporate solutions delivering detailed functions to large scale business.
We pride ourselves on operating in an industry sector that is exciting, innovative and very relevant and aim to deliver results that go ‘beyond expectations’.
What will we want from you?
You enjoy solving problems and you're learning all the time. You're not just interested in fixing the problem in front of you, you want to understand the bigger picture, you're keen to solve the bigger problem that caused the problem in front of you.
You have a good grasp on object-oriented programming and you probably know .Net or C# but it's not absolutely necessary. Likewise, you know what a relational database is and you've likely used SQL before too.
You know what version control is and you're happy to test your own work and other people's too. You can feedback appropriately and you know that you always have more to learn so you can accept feedback too.
Mistakes aren't something you're afraid of. If you make one you'll put your hand up and apologise, if you see one you'll help to fix it and in both instances, you'll work with us to prevent it from ever happening again. We’re not afraid of mistakes either – we won’t berate you for making one but we will expect you to learn from it and to share those learnings with your colleagues.
You enjoy working with others and you're more interested in group success than your own success. You know that if the team around you succeeds then you'll all reap the rewards. You'll not only help those more junior than you to improve but also your peers and your superiors too. We all have a lot to learn and room to grow. You’ll need to work on your own sometimes too.
You're not afraid to stand up and say "I think there's a better way to do this" and we promise that we'll listen and do what we can.
You're happy to take responsibility for your time, your work, our clients' satisfaction and your colleagues' happiness. You understand that if we make you responsible we also have to make you accountable for what you're doing.
What can you expect from us?
We'll give you lots of different work - some of our projects are big and some of our projects are small and you'll probably do both. As a small, collaborative team we ensure those responsible for new development also retain responsibility for product technical support, constantly assuring them and their performance. Whilst product implementations may sometimes be the same, our customers are all different and present various needs and requirements which we aim to deliver - one month you might be writing software to handle a new travel scenario, the next re-designing an existing product to enhance its performance and assure its role in today’s market.
We'll give you responsibility to do what's right. If you think there's a better way to do something for us or for a client then we'll expect you to say so and we'll help you to make it happen.
We'll challenge you and sometimes we'll expect you to work outside of your comfort zone but we'll also support and nurture you and help you to grow. You might be doing something you've never done before, you might be doing something none of us has ever done before, but we'll be there with you all the way. Sometimes it all goes wrong but we're right there to help pick up the pieces and you can be sure that we're all going to learn from the experience and we'll do it better next time around.
We'll want you to make decisions about your work and your life. You do, after all, have the best information for assessing the choices. If you've been working really hard and need some time off to spend with your family then take it, if you think that going to a conference is going to bring us necessary knowledge then go, if you want to take an idea you have and pitch it to a client then go for it. All we ask is that you make sure that you've thought about the impact on your clients and your colleagues and we'll do everything we can to help you out if that's going to be a problem.
We'll give you a lot of freedom to decide when and where and how you work.
Our work doesn't always use the latest and greatest of technologies - sometimes the bleeding edge is too risky for our clients - so we make sure that we have time to regularly peek into the future too.
We’ll give you all the ‘usuals’ too – a competitive salary, a pension, private healthcare options (depending on seniority of role) for you and your significant other, regular reviews, fully flexible working and a healthy holiday allocation but, most of all, we’ll give you space to make an impression and to thrive.
Location: Blackburn, Lancashire
Type: Full time/Permanent
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