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Posts by BIT

The question on everyone’s minds: what makes a good booking engine?

What makes a good booking engine?

So, you’ve done the marketing, people know about your brand and have intentionally searched for your website. You would assume that’s it and the hard work is done – they are going to book the holiday and rave about your company to their friends. Whilst some consumers do abandon bookings due to research and prices,…

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Customer Support Advisor – Blackburn, Lancashire

Customer Support

Overview We are looking for a ‘tech savvy’ individual, with previous experience of the travel industry, to offer an exceptional experience to our customers through a proactive and well executed approach to management of queries through support and customer service expertise. Working within an environment that offers a wealth of experience and passion for travel…

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Benefits of B2B booking engines for travel agents

Benefits of B2B booking engines for travel agents

A B2B travel booking engine, like our Travelflow Trade product, is an extremely valuable tool for travel agencies looking to streamline their trade sales processes, but what are the real benefits? Well, the system is set up in a way that mutually benefits the travel agency and their agents and partners in a number of…

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Booking systems: crucial for business growth?

Booking systems: crucial for business growth?

Since its inception in 1983, the internet has revolutionised the travel industry and the way consumers choose to search for and book holidays. Research by ABTA shows that a whopping 76% of people used the internet to book a trip in 2016, with just 21% booking over the telephone and even fewer in person. In…

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6 ways to reduce abandoned bookings on your travel site

6 ways to reduce abandoned bookings on your travel site

We’ve all designed our dream holiday and added it to the shopping cart, just to see how much it will cost, then discarded it straight afterwards. But not all abandoned bookings are discarded for the same reason. Booking abandonment can be particularly high on travel sites for several reasons, but there are many ways that…

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5 useful tips to ensure that your website is open for business

5 useful tips to ensure that your website is open for business

So, you’ve finally taken the plunge into the online market with a booking system that provides customers with a quick and easy way to book trips from anywhere in the world. Here at Billian, your success is our success, so we’re going to let you in on a little secret that will help you make…

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The wonders of Westeros: Real life GoT filming destinations

The wonders of Westeros: Real life GoT filming destinations

Noble viewers, our watch has begun. Having recently graced our screens for its 8th and final series, HBO’s popular fantasy drama Game of Thrones (GOT) is the talk of most towns. Etched into the minds of millions is Westeros – the fictional land that sets the scene for some of the greatest storylines in television…

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Why software testing is important in software development

Why software testing is important in software development

Buying new technology can and should be an exciting process, whether you’re simply implementing a much-needed upgrade of current software or leading your company’s first big leap into the 21st century (kicking and screaming in some cases). So you’ve sat down with the relevant team members and thrashed out your requirements, crunched the numbers, consulted…

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Star Wars: The Force behind tourism to many destinations

Star Wars: The Force behind tourism to many destinations

Since Episode IV first graced our screens in 1977, Star Wars has become one of the biggest, most successful and most anticipated franchises in cinematic history. It has created more than just fans – the epic sci-fi masterpiece has millions of super fans across the globe (and perhaps across the galaxy, if life-forms on other…

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What your buttons say about your brand

What your buttons say about your brand

Buttons are an important part of any website. They add focus and direction to a user’s experience and allow guided navigation through your website. Want customers to read more about your fantastic new product? You’ll probably use a button to lead them to that information. As useful as buttons are, it’s surprising how much the…

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